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Delivery, Postage & Working Hours

Delivery Information | Dispatch Times | Working Hours

CorePlugs.co.uk is a specialist UK engineering supplier of automotive core plugs, expansion plugs and engine components. We operate precise dispatch procedures to ensure professional service, rapid turnaround and reliable worldwide delivery.

Same Day Dispatch (UK)

Order before 4:30pm (GMT), Monday–Friday for same day dispatch.

  • Subject to stock availability
  • Excludes UK Public Holidays
  • Orders placed outside working hours are processed the next working day

Bulk Orders:
For trade or volume purchases, please contact us prior to ordering. This allows us to:

  • Verify live stock levels
  • Allocate inventory appropriately
  • Apply any available bulk pricing

Business & Support Hours

Telephone & Email Support

Monday – Friday
9:00am – 4:30pm (GMT)

Emails may occasionally be monitored outside of these hours, however responses are not guaranteed.

Online Ordering

Our website accepts orders:

24 hours a day, 365 days per year.

UK Delivery Options

1. Royal Mail First Class (Untracked)

  • Large Letter (below 90g)
  • Small Parcel (below 2kg)
  • No tracking provided

2. Royal Mail 24 (Tracked)

  • Fully tracked service
  • Delivery usually next working day (UK)

3. Royal Mail Special Delivery – Guaranteed Before 1PM*

  • Tracked & guaranteed next working day
  • Guaranteed delivery before 1PM*
  • Money-back guarantee if delivery fails*

*Excludes industrial action, force majeure and events outside Royal Mail control.

International Delivery

Royal Mail International Tracked

Our most frequently selected international small parcel service.

  • Estimated delivery from 3–4 working days
  • Typically 7–9 working days depending on destination
  • Fully tracked where available

Delivery times are dependent upon:

  • Local postal services
  • Import customs procedures
  • National tax and duty authorities

Courier Services – DHL | UPS | DPD

Available for UK and worldwide shipping upon request.

Please contact us for a quotation. These services are not offered at checkout due to:

  • Dimensional weight variations
  • Destination-specific pricing
  • Preferred delivery timeframes
  • Import duty and tax complexities

International Shipping Terms:

  • Standard: DAP (Delivered At Place)
  • DDP (Delivered Duty Paid) available by prior arrangement only

Import Duties & Taxes

Unless otherwise agreed, all import duties, customs charges and local taxes are the responsibility of the purchaser.

Please monitor your email for communication from:

  • Your national customs authority
  • Your local delivery provider

Failure to pay import charges promptly may result in delivery delays.

Packaging & Dispatch Standards

Every order is carefully packed to professional workshop standards to ensure it arrives in the same condition it left our premises.

While we endeavour to meet all published dispatch times, we cannot accept responsibility for:

  • Carrier delays
  • Damage during transit
  • Lost parcels once handed to the courier

Shipping Insurance

For higher value orders, additional shipping insurance is recommended and available at a small additional cost.

Please contact us prior to dispatch if you would like insurance added to your shipment.